Cases Dashboard

Learn how to use Franklin's cases dashboard to improve your organization cases management

Updated over a week ago

Franklin's Germline Dashboard, also referred to as the Cases Dashboard, is a powerful tool designed to enhance the management of your organization's cases. With this intuitive dashboard, you gain valuable insights into the status and trends of your cases, enabling you to streamline your workflows and improve overall efficiency.
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In order to access the dashboard, go to My cases screen and use the left side menu.


In the dashboard you can view information that will enable you to:

  • Get a high level status of organization cases

  • Understand active cases breakdown by assignee, assay type and open time

  • Explore cases trends over time, such as how many cases are created, resolved and what is the average time it takes to solve a case.

  • Slice and dice the cases information in order to investigate and get better insights from your data.

and much more.

To summarize, this tool provides you with valuable insights into your organizational workflow by offering a macro-level perspective. By utilizing this tool, you can gain a comprehensive understanding of your workload distribution, assess the efficiency of your processes, and identify potential areas for improvement. With its ability to analyze and visualize data, this tool empowers you to make informed decisions and optimize your organizational performance.

Still have questions? Reach out to our Support Team, they'll be happy to help!

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